Skip to main content

Hotel · Binnenstad

W Amsterdam

Trendy lodging occupying 2 historic buildings, offering a spa, a posh restaurant & a rooftop bar.

Oude Kerk tower with clock over Dutch roofs, Amsterdam

Is W Amsterdam worth staying at?

W Amsterdam is worth considering if you want a design-led luxury hotel beside Dam Square, with destination restaurants, nightlife, a seasonal rooftop pool and an indoor spa in the same property. It is less suitable for travelers who prioritize a quiet traditional hotel, fully private bathroom layouts in every room, unrestricted family pool hours or low parking and pet fees.

The most important decision is not simply the room category. W Amsterdam occupies two separate historic buildings across Spuistraat: W Bank and W Exchange. The Bank places you closer to AWAY Spa and The Duchess, while the Exchange contains W Lounge, MR PORTER and the rooftop WET Deck.

Key takeaways

  • Choose the building first. W Bank generally suits guests seeking heritage interiors and a calmer base; W Exchange suits travelers who want direct access to the rooftop and evening venues.
  • Inspect the exact room photographs. Layouts vary, and some categories have open or partially open bathrooms, atrium views or greater exposure to rooftop activity.
  • The rooftop pool is seasonal. The official 2026 WET Deck season runs from June 1 through September 30, and hotel guests still need to reserve sunbeds.
  • Reserve AWAY Spa in advance. Hotel-guest access is limited by availability and currently capped at 1.5 hours per visit.
  • Budget beyond the nightly rate. Amsterdam tourist tax, breakfast, valet parking, pet fees and some wellness services can materially change the final cost.

W Amsterdam quick facts

AddressSpuistraat 175, 1012 VN Amsterdam
Phone+31 20 811 2500
Hotel typeFive-star W Hotels property affiliated with Marriott Bonvoy
Rooms and suites238 across W Bank and W Exchange
Check-in15:00
Checkout12:00
Minimum check-in age18
2026 rooftop seasonJune 1 through September 30
AWAY Spa and FIT hours09:00–21:00; advance reservation required
Pet policyOne pet up to 20 kilograms; €100 non-refundable fee per stay
Valet parking€95 per day
AirportAmsterdam Airport Schiphol, approximately 16 kilometers away; no hotel shuttle
Tourist tax12.5% of the overnight price excluding VAT

Last verified: August 15, 2026. Seasonal dates, access policies, opening hours and fees can change, so confirm the details that matter to your stay before arrival.

2026 operational update: Corendon Hotels & Resorts has taken over operation of the property, which continues under Marriott’s W brand. A future full interior refurbishment has been announced, but the published operator announcement did not provide construction dates. Ask the hotel whether any work is scheduled during your stay.

W Bank vs W Exchange: which building should you book?

The two buildings share one hotel identity, but they create noticeably different stays. All registered hotel guests can use facilities in both buildings, although moving between them requires crossing the street.

Decision factorW BankW Exchange
Building historyFormer KAS Bank, dating from 1906Former Royal Dutch Post communications center
General characterHeritage-led interiors and a generally calmer atmosphereBolder styling and a more social, nightlife-oriented atmosphere
Main facilitiesAWAY Spa, FIT and The DuchessW Lounge, WET Deck and MR PORTER
Best suited toSpa-focused stays, longer visits and guests who prefer some separation from the rooftop venuesShort city breaks, rooftop access and travelers who plan to use the bar and restaurant frequently
What to verifyWindow size, view category and distance from the spa or restaurantFloor, potential evening noise, bathroom privacy and proximity to the rooftop

W Bank is the safer starting point for a light sleeper, but no building or room category guarantees silence. W Exchange is more convenient for rooftop activity, but rooms closer to W Lounge may not suit guests who go to bed early.

Rooms and suites: what to check before booking

The hotel has 238 rooms and suites, and Marriott notes that layouts vary even within the same category. Do not make the booking from the category name alone. Review the official room photographs and descriptions, then confirm the details that affect comfort.

  • Building: Verify that the rate is for Bank or Exchange rather than assuming the hotel will assign your preferred side.
  • View: Options may include atrium, city, Royal Palace or canal views. An atrium-facing entry category can feel very different from a higher-floor city room.
  • Bathroom privacy: Some layouts use open or partially open bathroom elements. Couples may accept this easily; friends, colleagues and families may prefer a more enclosed plan.
  • Noise exposure: Ask about the room’s floor and distance from W Lounge, lifts and street-facing areas if you are sensitive to noise.
  • Actual space: Compare square meters and floor plans rather than relying on labels such as Cozy, Wonderful or Fabulous.
  • Upgrade outcome: A higher category is not automatically better if it moves you into the building, view or bathroom arrangement you did not want.

For a special view, prioritize a clearly identified Palace, canal or city-view category. Avoid wording such as “view requested” unless the booking confirmation states that the view is guaranteed.

WET Deck rooftop pool and W Lounge

WET Deck is the narrow outdoor rooftop pool beside W Lounge in the Exchange building. It should not be confused with the indoor WET facilities at AWAY Spa.

For 2026, the published WET Deck season runs from June 1 through September 30. Hotel guests may use the pool from 10:00 to 20:00, but sunbed reservations are mandatory. The deck also sells reserved seating experiences to outside visitors; that does not give outside visitors permission to swim.

Children under 16 who are staying at the hotel may use the rooftop pool from 09:00 to 11:00 when accompanied by an adult and booked in advance. Outside guests under 18 are not admitted under the current policy.

Plan the rooftop as a reservable seasonal amenity rather than a facility you can use spontaneously at any hour. Contact the W Lounge team before arrival if pool access is an important reason for choosing the hotel.

AWAY Spa, indoor pool and fitness facilities

AWAY Spa occupies part of the former bank, including spaces around the original vault. Its WET area includes a heated indoor pool, sauna, steam room, whirlpool, fire bath and cold plunge. This is the more reliable wellness option outside the summer rooftop season.

The official AWAY Spa site currently lists WET and FIT hours of 09:00 to 21:00. Advance appointments are required for treatments and WET access. Hotel guests are limited to a maximum 1.5-hour WET visit and should reserve before arrival rather than waiting until check-in.

The spa is generally restricted to guests over 16. Its published exception allows accompanied children under 16 to use the WET area from 09:00 to 11:00 after a reservation and signed disclaimer.

Accessibility caveat: Marriott lists accessible rooms and routes to several public hotel areas. AWAY Spa separately states that the spa itself is not wheelchair accessible because several steps and staircases are present. Contact the property before booking if spa access or a particular pool route is essential.

Restaurants and bars at W Amsterdam

The hotel’s dining venues are significant destinations in their own right, but they are separately operated and can be busy with non-hotel guests. Reserve dinner and afternoon tea rather than assuming a table will be available because you are staying upstairs.

VenueLocation and styleBest forBooking note
MR PORTERRooftop steakhouse and lounge in W ExchangeBreakfast, steaks, cocktails and a social dinnerSmart-casual dress code; dinner reservations are advisable
The DuchessSouthern French and Italian-influenced restaurant in W BankA more formal meal, cocktails or afternoon teaListed in the Michelin Guide; check current tea days and dietary limitations before booking
W LoungeRooftop cocktail bar beside WET DeckSunset drinks, DJs and late-evening atmosphereOpening hours and age restrictions vary by day and event
In-room diningDelivered to hotel rooms and suitesBreakfast or a quieter meal in the roomCheck the current service window rather than assuming a full 24-hour menu

Breakfast is available on the property for a fee. Check whether it is included in your room rate before comparing the hotel with alternatives, as the room-only price may not reflect the complete morning cost.

Location, Schiphol transport and nearby sights

The location is one of the hotel’s clearest strengths. W Amsterdam sits immediately behind Dam Square, close to Royal Palace Amsterdam, the canal belt, Kalverstraat and the Nine Streets.

Getting there from Schiphol Airport

W Amsterdam does not provide a standard airport shuttle. The train from Schiphol to Amsterdam Centraal takes approximately 14 to 17 minutes under normal conditions, according to Schiphol’s current transport guidance. From Centraal, continue by local public transport, taxi or on foot through the center.

Rokin is the nearby metro station listed by Marriott. Routes and street works can change, so check a live journey planner and the Amsterdam Local Gems guide to getting around Amsterdam on your travel day.

What is nearby?

  • Dam Square and the Royal Palace: Immediately beside the hotel and easy to visit early in the morning before the square becomes busier.
  • The Nine Streets and canal belt: Useful for independent shops, cafés and a walk away from the busiest shopping streets.
  • Canal cruises: Several central departure points are accessible on foot, including options such as an open-boat canal tour.
  • Museumplein: Take public transport to the Museum Quarter for the Rijksmuseum and Stedelijk Museum Amsterdam.

What recent guest reviews suggest

Review scores change continuously, so recurring patterns are more useful than a single number. Recent verified reviews and established hotel reviews most consistently praise the central location, beds, distinctive architecture and wellness facilities. The most common reservations concern value, room-layout preferences, occasional service inconsistency and noise around the Exchange building.

Recurring themeWhat it means for your booking
Excellent central locationA strong choice for a short sightseeing trip, but the surrounding center is active and not especially quiet.
Bank and Exchange feel differentTreat the building as part of the room selection, not a minor administrative detail.
Rooftop and spa are popularReserve access before arrival; popularity does not guarantee availability.
Open bathroom arrangementsCheck photographs and request written confirmation if privacy is important.
Noise varies by roomLight sleepers should request a quieter room away from rooftop venues and high-traffic areas.
Value receives more mixed feedbackCompare the final price after breakfast, tourist tax, parking, pet charges and wellness costs.

Costs and booking checks that prevent surprises

Amsterdam’s tourist tax is currently 12.5% of the overnight accommodation price excluding VAT. Check whether the booking interface displays this inside the quoted total or adds it later. The City of Amsterdam publishes the current rate.

  1. Confirm Bank or Exchange. Do not rely on a request field if the building materially affects your stay.
  2. Verify the exact view and bathroom layout. Save a screenshot of the category description attached to your reservation.
  3. Reserve WET Deck and AWAY Spa separately. A hotel booking does not remove capacity restrictions.
  4. Check what the rate includes. Compare breakfast, cancellation terms, spa access and Marriott Bonvoy benefits.
  5. Add local tax and optional fees. Current published extras include €95 daily valet parking and a €100 pet fee per stay.
  6. Ask about refurbishment work. A redesign has been announced without a public schedule.
  7. Use a flexible rate when the savings are modest. The extra flexibility can be worth more than a small prepaid discount when travel plans or construction conditions are uncertain.

Marriott states that in-room Wi-Fi is available and that Marriott Bonvoy members receive complimentary internet when booking direct. Compare the complete direct-booking package with other channels rather than comparing only the first displayed nightly rate.

W Amsterdam FAQ

Is W Amsterdam close to Dam Square?

Yes. The hotel is on Spuistraat, immediately behind Dam Square and near the Royal Palace. Rokin metro station and Amsterdam Centraal are also within the central transport network.

Should I book W Bank or W Exchange?

Choose W Bank for heritage-led interiors and convenient access to AWAY Spa and The Duchess. Choose W Exchange for W Lounge, MR PORTER, the rooftop WET Deck and a more social atmosphere. The buildings are across the street from one another.

Is the W Amsterdam rooftop pool open year-round?

No. WET Deck is seasonal. The official 2026 season runs from 1 June through 30 September, with pool access for hotel guests from 10:00 to 20:00. Check the current policy before your stay.

Can children use the pools at W Amsterdam?

Hotel guests under 16 may use the rooftop WET Deck from 09:00 to 11:00 with an adult and a reservation. AWAY Spa also lists a daily 09:00 to 11:00 exception for accompanied children under 16. Policies can change, so confirm before arrival.

Is AWAY Spa access included with a hotel stay?

Do not assume it is automatically included. Hotel guests must reserve access, and the official spa FAQ limits a visit to 1.5 hours. Confirm inclusion, availability and any treatment or access charge for your room rate.

Does W Amsterdam allow pets?

Yes. Marriott currently allows one pet per room up to 20 kilograms and lists a non-refundable fee of €100 per stay.

Is W Amsterdam wheelchair accessible?

The hotel lists accessible rooms and routes to several common areas, including restaurants and an on-site pool. AWAY Spa separately states that it is not wheelchair accessible because it has steps and staircases. Contact the hotel before booking if a specific route or facility is essential.

Bottom line

W Amsterdam makes the most sense for travelers who value a central address, strong design, rooftop activity, a substantial spa and recognized dining venues. Choose W Bank when heritage styling and easier spa access matter more; choose W Exchange when the rooftop, bar and social atmosphere are part of the reason for staying.

Consider another hotel if you need a reliably quiet traditional setting, uncomplicated pool access for children, consistently enclosed bathrooms or inexpensive parking. Before committing, confirm the building, exact room layout, access reservations, final tax-inclusive price and any refurbishment work planned for your dates.

Once the hotel is settled, use the Amsterdam Local Gems guide to Amsterdam attractions to plan the rest of the stay.

Build Your Own Amsterdam Shortlist

Browse places, save your favourites, and return to your shortlist when you’re ready to go.